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How to Avoid Scams in the Container Modification and Sales Industry: A Guide for Clients

Updated: 7 days ago

Modular Build made on site
Secure Modular Storage Build | Made by Modulate Group

At Modulate Group, we pride ourselves on being a trusted leader in the container modification and sales industry in Australia. However, as the demand for modified shipping containers increases across industries, so too do the scams targeting potential buyers. Whether you're looking to purchase a custom café container, a portable building, or a site office, it's crucial to understand the warning signs of fraud and how to protect yourself from falling victim to these unscrupulous operators.

In this post, we’ll walk you through common scams in the container modification industry and the steps you can take to ensure you're dealing with a legitimate provider like Modulate Group.


Common Scams in the Container Modification Industry

  • Fake Listings on Social Media and Classifieds: Scammers often use platforms such as Facebook Marketplace, Gumtree, and eBay to post fake listings for modified containers at prices that are too good to be true. They may set up fake profiles or temporary accounts that disappear after the payment is made, leaving the buyer without a product. Instagram is also increasingly used for fake business accounts, where scammers offer non-existent or subpar containers.

  • Stolen or Low-Quality Containers: In some cases, buyers are sold stolen or unfit containers that don’t meet Australian standards. These containers might be heavily damaged, rusted, or even unlicensed, making them unsuitable for legal use.

  • Non-Existent Modifications: Some scammers promise custom modifications that are either poorly executed or never delivered. In this scenario, buyers pay for a bespoke product but receive either a substandard or an unmodified container.

  • Ghost Companies: Certain operators take full payment upfront but then disappear, leaving the buyer without a product. These ghost companies often have no physical location and use temporary online setups to scam customers before vanishing.

Pro Tip 1: If a deal seems too good to be true, it probably is. Always check the credibility of the seller and be wary of unusually low prices. 
Pro Tip 2: Ensure the seller provides a detailed quote that includes a clear outline of the product specifications, modification work, and delivery timelines. Modulate Group offers full transparency from initial consultation through to delivery. 

Contact Modulate Group to work with a trusted, transparent container modification expert. 


How to Verify the Legitimacy of a Container Supplier

3 story container based tower building
Modulate Group Head Office in Newcastle, NSW

To protect yourself from scams, it's crucial to verify that you're dealing with a legitimate container modification company. Here’s how you can confirm the authenticity of your supplier:

  • Check for an Established Physical Location: Any reputable container modification company should have a physical location where you can inspect their work. Modulate Group, for instance, operates out of a 20,000 sqm facility located at 121 Woodstock St, Mayfield NSW 2304, where we handle the entire manufacturing and customisation process.

  • Look for Verified Reviews and Testimonials: Always look for customer reviews from verified sources such as Google, industry forums, or trusted third-party websites. Be cautious if the only feedback you can find is on the company’s own website.

  • Verify Business Registration: In Australia, all legitimate businesses must be registered with the Australian Securities and Investments Commission (ASIC). You can search the ASIC register to ensure that the company is legally operating. If a business is not listed, it's a major red flag. 

  • Check Compliance with Australian Standards: Ask the company if they comply with Australian building and safety standards. At Modulate Group, our container buildings are cyclone-rated and fully compliant with national and industry-specific regulations.

Pro Tip 3: Don’t hesitate to ask for a tour of the supplier’s facility. A legitimate provider will have no issue showing you their operations and answering your questions in person. 
Pro Tip 4: Ensure your supplier can provide proper documentation, including modification blueprints and certificates such as plumbing and electrical work. Modulate Group provides all the necessary paperwork to guarantee full compliance and transparency. 

Payment Scams: What to Watch Out For

Portable Container Toilet Ablution Unit
10ft Ablution Unit

One of the most common types of scams in the container modification industry revolves around payment. Here are the red flags to look for:

  • Full Payment Upfront: While a deposit is standard in the industry, reputable companies usually request a 50% deposit or staggered payments as milestones are reached (e.g., after initial modifications or prior to delivery). Be cautious of companies that demand full payment before any work has begun.

  • Non-Traceable Payment Methods: Scammers often ask for payments via non-traceable methods such as cryptocurrency, wire transfers, or cash. Always ensure that payments are made through traceable and secure methods, such as a bank transfer to a registered business account or a credit card.

  • Unclear Invoices: A legitimate company will provide a detailed invoice outlining all the costs involved in your project. If the invoice is vague or doesn’t match the agreed-upon terms, this is a major warning sign.

Pro Tip 5: Never send payment to a personal bank account. Always verify that you are transferring funds to a business account registered under the company name. 
Pro Tip 6: At Modulate Group, we offer secure payment options with clear, itemised quotes to ensure transparency throughout the entire process. 

Contact Modulate Group for secure, transparent payment options on your next container modification project. 


Avoiding Second-Hand Container Pitfalls

Second-hand containers are often advertised as a cost-effective option, but buying used containers can be risky if you're not dealing with a reputable supplier. Some key risks include:

  • Rust and Structural Issues: Second-hand containers may have hidden rust or structural damage that’s not immediately apparent. These issues can compromise the safety and durability of the container.

  • Non-Compliant Containers: Used containers that have not been properly inspected may not meet Australian safety or building standards, putting you at risk of using an illegal structure.

  • Misleading Condition Descriptions: Sellers may list containers as “good condition” when, in fact, they’re barely usable. This kind of misrepresentation is common in fraudulent listings.



Pro Tip 7: Always request an independent inspection report before purchasing a second-hand container. A legitimate seller will have no problem providing one.
Pro Tip 8: At Modulate Group, we modify new or single-trip containers for all standard-width builds (2.4m wide). For containers wider than 2.4m, we build entirely from scratch, ensuring each unit meets Australian standards with rigorous inspections throughout the process.

For more information on how to choose safe and compliant containers, contact Modulate Group.


Modulate Group Newcastle NSW Australia
Modulate Group's Manufacturing Site in Newcastle, NSW

How Modulate Group Protects You from Scams

At Modulate Group, we go above and beyond to ensure that our clients are protected from scams and fraudulent operators in the container modification industry. Here’s how we safeguard your project:

  • 100% Australian-Made: All of our standard-width containers (2.4m) are modified, and widened containers are built from scratch at our state-of-the-art facility in Newcastle, ensuring you receive high-quality, locally-produced products.

  • Industry-Leading Expertise: With years of experience and a reputation for reliability, we’re one of Australia’s leading providers of container-based structures for a wide range of industries, including mining, energy, infrastructure, hospitality, and education.

  • Transparency: We provide full transparency from consultation to delivery, including detailed quotes, construction plans, and secure payment options.

Pro Tip 9: Choose an Australian-based supplier with a long-standing reputation, like Modulate Group, to guarantee the safety and quality of your container building.
Pro Tip 10: If you’re ever unsure about a supplier, trust your instincts and reach out to Modulate Group for expert advice and to see how we can help.

Protect Yourself with Modulate Group

The container modification industry is ripe with opportunities—but also with risks. By choosing a trusted, Australian-based provider like Modulate Group, you can protect yourself from scams and ensure you receive a high-quality, compliant structure tailored to your needs.

Looking to modify a portable and modular container building? Contact Modulate Group today to discuss your project with one of our experts and learn more about how we can safeguard you from industry scams.


Learn More About Modulate Group’s Safe Solutions


Ready to get started? Speak with us at Modulate Group today to explore how our modular solutions can enhance the safety and efficiency of your next project. 


 


modulate group manufacturing newcastle nsw

External Resources: 

  1. ACCC Scamwatch - Tips on how to avoid scams and report fraudulent activities in Australia. 

  2. ASIC Business Register - Verify the legitimacy of any business you’re planning to work with. 

  3. Australian Standards - Standards Australia – Australian standards in building and modifying containers, ensuring safety and legality. 

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